Distance Learning Directory

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Institutions that offer distance learning courses are required to provide information regarding the student complaint process in each state. Student complaints regarding distance learning issues should first be brought to the attention of the institution. If the institution’s grievance process does not satisfactorily address the student’s concerns, the following options are available:

• Out-of-state distance learning students who reside in NC-SARA may contact the .

• Distance learning students who reside in non-SARA member states may contact the higher education authority in their home states. The list below is a directory of relevant agencies and offices by state.

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Directory by State
State	Contact Information
Alabama	Phone: 334-242-1998 Phone: 334-293-4654
Alaska	Phone: 800-441-2962
Arizona	Phone: 602-542-5709
Arkansas	Phone: 501-371-2000
California	Phone: 888-370-7589
Colorado	Phone: 303-862-3001
Connecticut	Phone: 860-947-1800
Delaware	Phone: 800-292-7935
District of Columbia	Phone: 202-727-6436
Florida	Phone: 850-245-3200
Georgia	Phone: 770-414-3300
Hawaii	Phone: 808-586-7327
Idaho	Phone: 208-334-2270
Illinois	Phone: 217- 782-2551
Indiana	Phone: 317-464-4400
Iowa	Phone: 877-272-4456
Kansas	Phone: 785-430-4240
Kentucky	Phone: 502-573-1555
Louisiana	Phone: 800-351-4889
Maine	Phone: 207-624-6600
Maryland	Phone: 410-767-3300
Massachusetts	Phone: 617-994-6950
Michigan	Phone: 517-241-9223
Minnesota	Phone: 800-657-3866
Mississippi	Phone: 601-432-6372
Missouri	Phone: 573-526-1577
Montana	Phone: 406-444-6570
Nebraska	Phone: 402-471-2847
Nevada	Nevada Commission on Postsecondary Education Phone: 702-486-7330
New Hampshire	Phone: 603-271-3494
New Jersey	Phone: 609-292-4310
New Mexico	Phone: 505-476-8400
New York	Phone: 518-474-1551
North Carolina	Phone: 919-962-4550
North Dakota	Phone: 701-328-2960
Ohio	Phone: 614-466-6000
Oklahoma	Phone: 405-225-9100
Oregon	Phone: 503-947-5716
Pennsylvania	Phone: 717-783-8228
Puerto Rico	Phone: 787-641-7100
Rhode Island	Phone: 401-456-6000
South Carolina	Phone: 803-737-2260
South Dakota	Phone: 605-773-4400
Tennessee	Phone: 615-741-5293
Texas	See Distance Education at BCM web page
Utah	Phone: 801-530-6601
Vermont	Phone: 802-479-1030
Virginia	Phone: 804-371-2285

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Directory by State (continued)
State	Contact Information
Washington	Phone: 360-753-7800
West Virginia	Phone: 304-558-2101
Wisconsin	Phone: 608-266-1996
Wyoming	Phone: 307-777-6210

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